Privacy Policy

At SNOOKER & POOL Store (“we”, “us”, or “our”), operating through www.playfulindoors.com, we are committed to protecting the privacy of our customers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium indoor sports equipment.

1. Information We Collect

We collect the following types of information to provide and improve our services to professional and recreational players alike:

• Personal Identification Information: Name, email address, shipping address, phone number when you create an account or make a purchase of items like Garlando table football or professional dart sets.
• Payment Information: Credit/debit card details (processed securely through our PCI-compliant system), PayPal email for purchases of high-end equipment like Cornilleau table football or pool tables.
• Transaction Data: Details about purchases of accessories, indoor tables, or other products, including order value and shipping method.
• Technical Data: IP address, browser type, device information to optimize your browsing experience when viewing our dartboards or table football collections.
• Usage Data: How you interact with our site, including pages visited and products viewed (such as Bonzini table football or popular dart weights).

2. How We Use Your Information

As a trusted provider of tournament-grade equipment since 2025, we use your data to:

• Process and fulfill orders for professional equipment like FAS table football or Buffalo table football tables
• Provide customer support for inquiries about products like cue cases or dart flights
• Improve our website and product offerings based on how customers interact with our indoor and outdoor tables sections
• Prevent fraud and enhance security for high-value transactions of pool tables or complete dart sets
• Send service-related communications about orders of accessories or nets & posts
• Comply with legal obligations regarding international shipments (excluding restricted areas)

3. Data Sharing and Disclosure

We respect the privacy of our global clientele and only share information when necessary:

• Payment Processors: To complete transactions for items like Garlando table football or Cornilleau sets through secure providers.
• Shipping Carriers: Address and contact details to deliver your pool tables or dartboards worldwide (except restricted regions).
• Legal Requirements: When required by law regarding high-value equipment purchases.
• Business Transfers: In case of merger or acquisition of our indoor sports business.

We never sell your personal data to third-party marketers.

4. Data Storage and Security

We implement robust security measures worthy of professional sports equipment:

• SSL encryption for all data transmissions when browsing our air hockey or table football selections
• PCI-DSS compliance for all payment processing of dart stems or indoor tables
• Secure servers with restricted access for storing customer information
• Regular security audits of our systems handling purchases of premium products

Data is stored primarily in the United States with appropriate safeguards for international transfers.

5. Your Rights and Choices

As a valued customer purchasing professional-grade equipment, you have the right to:

• Access and receive a copy of your personal data related to purchases of Bonzini or Buffalo table football
• Correct inaccuracies in your account information
• Request deletion of your data, subject to legal retention requirements for high-value transactions
• Opt-out of marketing communications while maintaining essential service messages
• Restrict or object to certain processing activities

6. Cookies and Tracking Technologies

We use cookies to enhance your experience when browsing our extensive product range:

• Essential Cookies: For core functions like adding dart flights or cue cases to your cart.
• Performance Cookies: To understand how customers navigate between indoor tables and outdoor tables sections.
• Functionality Cookies: To remember preferences like currency for international buyers of professional equipment.
• Advertising Cookies: To show relevant offers for products like popular dart weights or netball & basketball accessories.

You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers who have purchased high-value items like tournament pool tables or professional dartboards.

8. Contact Us